Frequently Asked Questions
Payments, delivery, warranty and repairs — the things customers ask us most. Search below, or call us and a human will pick up.
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General
Yes. We deliver to every district in Sri Lanka. Delivery is free for orders over Rs. 100,000.00.
Colombo and Galle orders usually arrive in 1–2 working days. Other districts take 2–4 working days.
Cash on in-store pickup, bank transfer, credit/debit card (3% convenience fee) and Koko instalments (9% convenience fee).
Yes. Items can be returned within 7 days of delivery in original condition and packaging.
New laptops carry a 1 year manufacturer warranty. Used and refurbished items carry a 3 month shop warranty.
Yes. Koko instalments are available at checkout, and most bank credit cards support 0% instalment plans in-store.
Yes. Choose In-Store Pickup at checkout and select your preferred branch from our 7 locations.
All products are sourced from authorised distributors and come with official warranty.
Still need a hand?
Our hotline is open 24×7 on +94 91 20 30000, and you can WhatsApp order confirmations or payment slips to +94 714 576 576.